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Psycruit FAQ

Below you will find the most frequently asked questions regarding our site.

I want to know more about the tests and questionnaires

How do I prepare for a test or assessment?

The best advice for doing well in selection tests is:

  • Read all the instructions carefully
  • Check your answers to ability test questions before proceeding to the next page
  • Give answers that reflect the way that you see yourself in reality, not how you would like to be seen

Go to the careers section in almost any bookshop and you'll find lots of books filled with advice about succeeding in selection tests. You can find more advice about psychometrics here.

Is there anywhere I can complete some practice tests or questions beforehand?

If you are completing a test of verbal, abstract or mechanical reasoning, then you will find that you are presented with some practice questions before the real test begins. You can also visit our practice test pages.

How can I find out the time allowance for my assessment(s)?

Once you click the assessment link, you will be presented with an instruction page which will state clearly the time limit for the test and the total number of questions. From the instructions page, you can use the ‘Suspend’ function if you wish to complete the assessment at another time. It is only once you click the ‘Start test’ button that the test timer will begin.

Also note that personality questionnaires do not have a time limit. These can even be completed across multiple sittings. Though, we advise that you do not overthink your responses.

Can I use a calculator?

You are allowed to use a calculator to help with your working out for any numerical assessments, unless the assessment instructions state otherwise.

Can I review my answers during the test?

You are able to amend your answers whilst on the same page, but once you proceed you will be unable to go back to any previous pages within the assessment. Thus, the system requires that you complete all of the questions on the page before moving on.

I require adjustments to be made to my test.

Adjustments to the contrast settings can be made via the ‘Accessibility’ link in the bottom right hand corner of this page, with changes to text size and brightness available through your screen and browser settings themselves. If you require any other adjustments, such as the use of a screen reader or changes to the test timer, please contact the organisation for which you are completing the tests for further support.

What if I lose my web connection?

Broadband connections tend to be very robust, but if you are using dial-up there is a possibility that you might lose your connection when you are midway through an assessment.

This is never a problem – Clevry always saves your last page of responses. You can log back into Clevry using your UID and password (we would have sent you an email confirming your login details when you first registered, but you can also ask for a password reminder). You can then pick up where you left off.

If you leave midway through a timed assessment you will need to request a reset of the time limit from the individual responsible for the assessment process. You will be guided through this process when you try to resume the assessment.

I have experienced a technical fault whilst completing one of my assessments.

If you have been timed out of an assessment due to a technical issue, you can either use the ‘Request a test reset’ link on your assessments page, or contact your organisation directly to explain your circumstance. If your request is accepted, you will be able to re-enter your assessment via your account log in, as before.

What happens to my data?

Your data will be stored on the system for 12 months as standard. If you are hired for a position and your prospective employer chooses to make use of an additional feature on the system then this will be extended to 24 months. After this period your data will be anonymised, in line with GDPR and the Data Protection Act . We keep this anonymised information for test development purposes.

What happens upon completion of these assessments?

This depends on why you have been asked to complete the assessments, and who for. If you would like any further information about the assessment process more generally, you will need to contact the organisation for which you are completing the tests.

Is there a pass mark?

Unfortunately we can't give information about the way we score assessments. However, we can tell you that the results of assessments are used in conjunction with other information about you when decisions are made. You can find more advice about psychometrics here.

Will I see my results?

Organisations vary in their policies relating to the provision of feedback from online assessment processes. If the assessment you complete is in relation to applying for a job you should contact the employer to find out their feedback policy.

If your assessment is in connection with a training or development programme then you should expect to receive feedback on your performance and what it means in terms of your development in your role.

Why should I take the test?

Completing psychometric assessments will give you a chance to shine as a candidate. They give you the opportunity to demonstrate your working style, and your aptitude at various tasks. They are a fair and objective way to narrow down the recruitment process, meaning that decisions won’t be made on arbitrary first impressions or unconscious biases.

They also ensure that you are placed into a position that suits you, that you will enjoy and find most productive.

Finally, you may also have the opportunity for some self-development, in the form of a feedback report or exploration discussion about your responses.

Can I cheat the test?

The short answer is no, we have checks in place to ensure that any attempted cheating won’t be effective.

The longer answer is that trying to cheat on our assessments wouldn’t benefit you anyway. Both ability tests and personality questionnaires are used to see the extent to which you would be a good fit for the position you are applying for. If you did manage to cheat the system, and get a job because of it, you may be placed in an organisation where you aren’t well suited and that isn’t the best environment for you to thrive.

Can you delete my data?

The company you are completing the assessments for is responsible for your personal data on our platform. If you would like your data removed please first get in contact with that organisation.

Do I have to complete all my assessments in one sitting?

No, you can complete each individual assessment on separate occasions. However, while within a timed assessment you must complete it in one go, and ensure that the assessment is shown as complete on your home page before logging out.

As personality questionnaires do not have a time limit, these can even be completed across multiple sittings. Though, we advise that you do not overthink your responses.

Is there a deadline?

Not all assessments have a deadline, but some do. This will have been set by whoever asked you to complete the assessments. For more information, get in contact with whoever invited you to complete the assessments, or the support email listed under the 'Contact' button within the platform.

Logging into Clevry

I have forgotten my log in details. How can I log back in?

We would have sent you an email confirming your login details when you first registered - this would have been sent to the email address you registered with.

  • If you can't find this email you can ask for a password reset using the 'Forgotten your password?' link on the Sign In page. Similarly you can request an ID reminder using the 'Forgotten your username?' link.
  • If you can't remember the email address you used to register you should contact the organisation for whom you are completing the assessment

Can I log back into Clevry once I have completed my assessments?

You can log into Clevry at any time using your ID and password until you have submitted all of your assessments. After that you will be unable to log into the platform again. In this case, you should bring any changes to the attention of the organisation who asked you to complete the assessment.

How can I amend the personal details saved on my account?

Within your account, you can amend your registration details by clicking ‘update details’ at the top of the page, which will take you to a form where you can input your information. This includes changing your password.

My question hasn't been answered

What should I do?

The best thing to do is email the person who has asked you to complete the assessment, or if you are applying for a job, your main contact at the company you are applying for. They will have the background information surrounding your completion, meaning it is easier for them to answer any questions you might have.

If this is not possible for any reason, you can get in contact with our support team by emailing [email protected]. When doing so make sure you give us the following details, so we can get back to you as quickly as possible.

  • Your name and UID, if you have access to it
  • The campaign code of the assessment you are completing, and/or the link you have been given to access the assessment
  • The name of the organisation you are completing the assessment for
  • Why you are contacting us, or what issue you are experiencing

Online assessment for selection and development

This system contains a range of psychometrics and assessments designed to help us understand you better in relation to a role with Psycruit.

We use these assessments to understand your style and approach to the demands, challenges and rewards relating to working with us.

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